LOVEJILI's Terms & Conditions

1General Terms

LOVEJILI, which is also referred to as the 'Platform' or 'We', is an internationally licensed online gaming site. The Terms and Conditions below create a legal agreement between LOVEJILI and every player who signs up, also known as 'You' or the 'Player'. These current terms also guide the promotions and features you can enjoy with LOVEJILI.

Before using any LOVEJILI service, make sure you read these Terms and Conditions thoroughly. We have written them in plain Filipino English so that local players can understand the user policies without any confusion.

• LOVEJILI keeps the right to change or update these Terms from time to time. This may happen when we adjust our service offers, promotions, or site features.
• If you continue to use the platform after the changes take effect, it means you accept the new Terms. We encourage you to review this page every now and then to stay updated.
• These Terms apply side by side with LOVEJILI's Privacy Policy and Responsible Gaming Policy. Together, they make up the full set of guidelines for everyone using the site.
• If any clause in these Terms appears unclear or confusing, please get in touch with our support team and we will be happy to explain it.

2Account Registration

To create a LOVEJILI account, you will need to meet the conditions described below. All information you give during registration must be genuine and accurate.

In line with the LOVEJILI terms and conditions, we may ask you to verify your account at any time. This usually happens when you request a withdrawal or update your profile. To verify your identity, you may be asked to submit a clear copy of a government-issued ID, such as a Philippine National ID, passport, or driver's license. Please note that withdrawals may be temporarily suspended until we finish verifying your details. This extra step helps us protect your funds and keep the platform free from fraud.

• Opening more than one account from the same device or IP address is strictly prohibited. If we detect duplicate accounts, we may suspend them.
• Every account must be registered under the player's own name with complete, truthful information. Using a borrowed identity or submitting false details is a violation of our user policies and may lead to account closure.
• Never give your username, password, or OTP to anyone. You are responsible for all activities that occur under your account, so keep your login information private and secure.

3Deposits & Withdrawals

For players in the Philippines, LOVEJILI offers quick and convenient transactions through trusted local payment channels. Whether you are depositing or withdrawing, your money moves smoothly within the platform. All transactions are encrypted with SSL technology to ensure your financial details stay protected.

• The payment method you use for a deposit must also be used when you request a withdrawal. This matching rule makes transaction processing faster and more secure.
• Before making a withdrawal, make sure your KYC verification has been fully completed. If your verification is still pending, your funds may be held until the process is done.
• You cannot directly withdraw from your bonus balance. Every bonus comes with wagering requirements, and you need to fulfill them before any winnings become available for withdrawal.
• LOVEJILI reserves the right to review and investigate any transaction that looks suspicious or unusual. If needed, we may place a temporary hold on such transactions to ensure the safety and fairness of the platform.

4Bonuses and Promotions

LOVEJILI regularly rolls out a wide variety of bonuses and promotions for its players. Each promotion comes with its own specific terms and conditions, so make sure you read them carefully before accepting any offer.

• The welcome bonus is exclusively for new players and is only applicable to your very first deposit.
• To convert your bonus into withdrawable cash, you generally need to satisfy a wagering requirement of 20x to 35x.
• You cannot use two or more bonuses at the same time. Only one bonus may be active per claim.
• Bonuses typically have a validity period of 7 to 30 days. Once that period lapses without meeting the conditions, the bonus will be forfeited.
• Winnings generated from free spins are still subject to the same wagering requirements as the bonus itself.
• LOVEJILI retains the full right to modify, adjust, or cancel any bonus offer at any time without prior notice.

5Gaming Rules

Every game available on LOVEJILI operates on certified Random Number Generator (RNG) technology, ensuring that each result is completely random and fair at all times.

• Game outcomes are entirely random — there is absolutely no chance for manipulation or interference.
• In the event that a game is voided due to a technical error, your original stake will be refunded in full.
• If your internet connection drops in the middle of a round, the game result is already securely stored on our servers, so you won't lose your progress.
• In live casino games, the dealer's decision is final and cannot be disputed.
• If you violate the game rules, any winnings from that session may be canceled and voided.

LOVEJILI's game lobby boasts over 100 titles, including slots, live casino, table games, and sports betting. Crowd favorites like Kalaka Bingo, Fortune Gems 2, Dragon of Demons, and European Roulette are regularly refreshed to keep the experience exciting.

6Prohibited Activities

The following actions are strictly prohibited on the LOVEJILI platform. Any violation of these rules may result in permanent account closure and the full forfeiture of your balance.

• Creating or operating multiple player accounts.
• Engaging in fraudulent or deceitful activities.
• Money laundering or any transaction involving illegal funds.
• Manipulating any game through the use of software, bots, or other automated tools.
• Abusing, exploiting, or taking unfair advantage of the bonus system.
• Harassing, threatening, or intimidating other players is not allowed on the platform.
• Any attempt to bypass or tamper with the platform's security systems is a serious violation.
• Allowing minors to access or use an account is strictly prohibited.

7Account Closure and Suspension

Under the current LOVEJILI terms, the platform may suspend or close an account under any of the following circumstances:

• If the player violates any of the LOVEJILI terms and conditions.
• If the player fails to complete the required KYC verification process.
• If the account remains inactive for more than twelve (12) months.
• At the player's own request, including self-exclusion requests.
• Due to legal or regulatory requirements.

Players may also request to close their account at any time. Before closure, any verified balance can be withdrawn, but any unused bonus balance will be forfeited.

8Play It Smart, Play It Safe

At LOVEJILI, responsible gaming is our top priority. We strongly believe that gaming should be fun and enjoyable, not a burden. That's why we provide players with various tools to help them stay in control.

• Deposit limits let you set daily, weekly, or monthly caps on how much you can deposit.
• Session limits allow you to decide in advance how long your gaming sessions will last.
• A cooling-off period lets you pause your account for a short break whenever you need one.
• For a longer break, you can request self-exclusion to close your account for an extended period.
• Reality check reminders keep you informed of your playtime and expenses at regular intervals.

If you believe that gaming is already causing problems in your life, please don't hesitate to get in touch with our support team right away. We're always here to help. Responsible Gaming Page For more in-depth information, check out the page below.

9Privacy and Data Protection

LOVEJILI takes the protection of your personal information very seriously. Our platform is secured with 256-bit SSL encryption to keep your data safe.

• We will never sell your personal information to any third party.
• We only collect data that is necessary to deliver our services to you.
• If the law requires it, we may need to share some of your information with the proper authorities.
• You have the right to ask us for a copy of the personal data we hold, or to request that it be removed.

For full details, please read our Privacy Policy Privacy Policy.

10.Dispute Resolution

If you ever have a dispute with LOVEJILI, here's the process we follow:

• Start by contacting our support team through live chat or email.
• Our support team will aim to give you a solution within 48 hours.
• If the issue is not resolved at that point, it will be raised with our management team.
• The final decision will rest with LOVEJILI's management.

11.Changes to These Terms

LOVEJILI may update these terms and conditions at any time, and you'll be notified by email or through the platform when important changes are made.

• The date of the latest update will always be listed at the top of this page.
• If you keep using the platform after the changes take effect, that means you accept the updated terms.
• If you don't agree with the new terms, you can ask to have your account closed.

12Contact Us

If you have any questions about these terms and conditions, feel free to get in touch: